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Which ticket sites are best? (part 2)

Posted on 5/13/2011 14:42 EST
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In our previous post we told you about Groupon teaming up with Live Nation to offer cheap event tickets deals. We also went through the various online ticket sites to see which ones do the best jobs of getting customers discount tickets on time with little hassle. Here's the follow-up with 12 more sites.

Craigslist regularly posts event tickets for sale, especially around major sports competitions like the World Series. This site often seems to carry a shadiness factor to it, but the fact is, you cut out the middleman when using it to buy or sell tickets. In addition, you can determine when and where to collect them in hand.

Numerous posters on the football fan web site ExtremeSkins and hockey said they used Craigslist to buy sports tickets without problems. Naturally, you need to be careful when setting up the transaction -- do it in a well-lit area, don't give the money before you have the tickets, etc. There are occasional scams that circulate, so make sure you can verify the seller's information before proceeding. Ask for their invoice of the ticket purchase to ensure legitimacy. OLX is akin to Craigslist in that it has a variety of categories and services, including an area for selling event tickets. This site is relatively new, however, so reviews are few. We'd recommend sticking to Craigslist until more is known about OLX.

What other sites are out there? Apparently ones with very similar names: TicketsToGo, Ticket Loot, Ticket My, Ticket Luck and Tickets Inventory. Reviews for TicketstToGo are scarce, but one reviewer we found says he likes that you can see the seating chart for the tickets early in the process. He says the web site is quite outdated. Top 10 Reviews agrees about the shoddy web site design and adds that there are fewer tickets available than on other sites. The $18 shipping fees make this is a pricier site to get tickets mailed from, so this is one to pass. Ticketloot, a secondary market for tickets, actually has some really good reviews, with five-star ratings on several sites like Review Centre for the ease of use in finding tickets in a given area. However, they seem suspiciously like planted evaluations, possibly by the company's employees. Yahoo! Answers posters seem a little more legit, and several say the site offers really good event tickets on sale that you can't find at places like Ticketmaster. The scant reviews, however, make this site seem a little shady, so try another outlet first.

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TicketMy has no reviews and Ticket Luck attracted complaints about fake tickets or tickets sold at three times their face value by customers at ComplaintsBoard and SiteJabber, so pass on these.

Several reviews said Ticket Inventory has some of the cheapest prices anywhere next to the actual face value of the ticket. Top 10 Reviews said that even after service fees and shipping, this site has the cheapest event tickets on sale. Trust Pilot posters agreed, saying they found sold-out tickets for big events for cheap with little hassle and timely ticket delivery. Review Centre comments speak of very helpful staff as well. This is one site we'll get behind -- try it the next time you need event tickets.

CitySearch reviews of another ticket broker, Online Seats, were largely positive, with users reporting cheap ticket prices, though some didn't like that some tickets weren't available for email. However, we couldn't find other reviews, which means this site probably doesn't offer a lot of tickets. Pass. Eventful actually uses Gigaticket to purchase tickets, and this site seems to have some inflated prices. They're even higher than Stub Hub's -- comparing Bon Jovi tickets for a Des Moines, IA venue, Gigaticket's are as much as $15 higher. We'll skip this one, too.

Viagogo is pretty much the same as other middleman ticket brokers. It services other countries besides the U.S. like the U.K. and Australia, and one reviewer says the ticket-buying process is fairly easy. Users on Review Centre had generally positive experiences, though some said tickets came just before the event, which worried them. The reason we don't recommend this site, however, is because event tickets on sale can be doubled when you add in shipping and handling -- one buyer spent $70 for a $35 ticket due to handling fees.

By and large, reviews for New York's TKTS, which sells half-price Broadway tickets, often a half hour before the show, were very positive, with buyers on Trip Advisor, Yelp and Epinions rejoicing at the slashed prices. The only cons were that you have to pay cash and lines can be long at the Times Square booth. We recommend you try TKTS for really cheap tickets. Anyone who uses this service can't be picky about the seat, however, and if you want to see a really popular show, go at least an hour ahead of time to line up.

Reviews of secondary seller site Vivid Seats point to it being the place to look for sold-out or hard-to-get event tickets. Top 10 Reviews said the 14-percent service charge is a little high, but the customer service, ease of use and legitimacy of third-party sellers makes it a good site to use. Customers on Review Centre agree, scoring the site with a 4.3 out of 5 rating. Users who had any problems with transactions said they were helped courteously and promptly by staff. This seems like a good site to try.


Filed in: Deals, Entertainment, Events, Tickets, Websites
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