Optical4less Review
A Hong-Kong-based company known for high-quality lenses, but recently plagued by reports of poor customer service. The only discount eyeglasses retailer offering mineral glass lenses or a mirrored coating, this vendor also has the widest selection of tints. Shipping is free for two or more pairs. Experts note that bifocals are overpriced for the category, and users commonly complain of getting the run-around.
Optical4less originally wooed experts with solid, well-crafted glasses and the ability to handle complicated prescriptions. Despite the good past experiences of eyewear connoisseurs posting Optical4less reviews on GlassyEyes and eyeglassretailerreviews.com, recent complaints of rude and evasive customer service practices are shaking the faith of users and experts alike.
Other negatives lobbed at this online discount eyewear vendor include a somewhat cumbersome website, pricey lens options that add up quickly, and bifocals that are overpriced for the category. These issues aside, Optical4less is the only vendor in this price range to offer options like mineral-glass lenses and mirror-coating, a wide variety of lens tints, and some of the thinnest lenses for high index prescriptions. This seller also gives buyers free shipping for purchasing two or more pairs of frames; prices start at $29.
According to Optical4less reviews on Xpbargains.com, consumers who do receive their eyewear are generally pleased with what they get, but a disproportionate number of those who experience problems soon realize they have little recourse for making things right.
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