Super 8 Review
Pros: A solid list of amenities and a reputation for being one of the cheaper budget hotel chains help earn Super 8 decent reviews. Whether a stay with Super 8 proves to be a good value, however, often comes down to the individual property, as is the case with economy hotels in general. On TripAdvisor, for example, guests at an Arizona location commend the staff, the spacious and clean rooms -- which include microwave ovens and mini fridges, Wi-Fi, and multiple outlets -- and the value for the money. Travelers heartily recommend a Super 8 in Kentucky, commenting on Orbitz about the in-room amenities, the pool, and the service. Similar themes echo throughout guest reviews of this brand, which lands a fourth-place spot in the 2016 North America Hotel Guest Satisfaction Study by J.D. Power and Associates, earning its highest marks (4 points out of 5) for guest rooms and service. With about 2,500 locations, Super 8 is easy to find on the fly.
Cons: Our research found that prices are climbing more toward the middle of the pack, and some posts quibble about the rates in rural areas, saying they aren't particularly cheap given the location. Others complain about the scruffy condition of a particular property, meager breakfasts and thin towels, and cigarette odors in nonsmoking rooms. One gripe directed at multiple locations in older reviews concerned worn furniture and decor and the general "plainness" of the facilities. That issue is being addressed through renovations currently underway throughout the chain.
Amenities: Super 8 provides the usual array of amenities for a budget brand, including free cold breakfast, coffee, and Wi-Fi. Children under 17 stay free and discounts are available for AARP members (20 percent), seniors (age 60 and up), military (15 percent), and AAA members (10 percent). Advance booking also nets a 15 percent rate cut, and staying two nights or more saves $10 a night. As part of the Wyndham Hotel Group, Super 8 allows guests to participate in the corporate rewards program and earn points toward free nights at other Wyndham properties.
Takeaway: Many frugal travelers continue rewarding Super 8 with their business even though prices are creeping up. Check reviews for the specific location on your planned itinerary -- some may be worth the price, others not so much.