Textbook Rental Sites Review
In addition to Chegg.com, the biggest players in the college textbook rental market are BookRenter.com and CampusBookRentals.com. There's really nothing wrong with Bookrenter.com, it's just that Bookrenter.com reviews are somewhat less positive than those for Chegg.com and its offerings a little less attractive. For example, a BookRenter.com review on TopTenReviews.com notes that prices at this online textbook rental site are slightly higher than at Chegg.com. Still, this BookRenter.com review talks up the site's extensive help section, which includes a broad set of FAQs, and says the site provides a good overall user experience. And the handful of BookRenter.com reviews by users that we found -- and these on Trustlink.org -- http://www.trustlink.org/Reviews/BookRentercom-206046784 are mixed: one customer reports the ordered book arrived on time but without a bar code that could access online resources, and two others gripe about delayed shipments and problems reaching customer service. As for features, BookRenter.com allows only 10 days to return a book, no questions asked, and assesses a restocking fee, while Chegg.com gives you 30 days and doesn't take a restocking fee. BookRenter.com adds seriously hefty charges for books that are damaged (even slightly, though minimal highlighting and writing are allowed) and returned after the rental due date. It is not in the business of buying used books. Some online textbook website reviews, like that on Techcrunch.com, describe BookRenter.com as being " at war " with Chegg.com for the No. 1 rental site spot. While it boasts an inventory of three million textbooks and claims to save students up to on 75% on rentals, the battle for online textbook rental supremacy is tipping in Chegg.com's favor.
By Cheapism editors
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July 6, 2011