After wading through postings from recruiting agencies and random pop-up ads, users find quality listings but say resumes don't get noticed and customer service is poor.
Users appreciate the expansive database of jobs on this site, according to Monster.com reviews. A user poll conducted by Lifehacker, which unearthed that sentiment, ranks it among the top five job search sites. Even so, griping abounds. Users aren't happy about all the spam found on the site and given that it also serves as a showcase for resumes, they say that getting the right person(s) to actually notice yours isn't all that different from random luck. PC Mag is high on this job search site, calling it one of the ten best. In support of its conclusion the expert review notes stand-out features such as salary negotiation tips and a privacy setting that prevents companies of your choosing from seeing your resume (as in, let's keep this from the boss). The short review also mentions elements that bug users, including ads that pop up before search results and worthless posts from headhunters. Monster.com reviews posted on Get Human assert that the site falters in customer support; users give it an average score of 2.9 out of 5 for support quality, communication, and responsiveness.
A mobile app for iPhones and iPads earns a very low score in Monster.com reviews at the iTunes store, where users grumble about limited functionality (e.g., no advanced search, struggles to refresh job listings). The Android app fares only slightly better in comments posted at Google Play; users grouse about crashes and malfunctions, poor search results, and not being able to edit their profile.
Monster.com does double duty as a job search site and a resume posting site. It offers a variety of career resources, such as career advice, advice forums, career management tools, and articles with job search tips. The site provides profiles of many companies (no input from employees, however) and salary information based on industry and location. You can search openings by job title, company name or keywords, and location; save the results; and keep track of your applications. When posting a resume, Monster.com will distribute your resume to a targeted group of recruiters for the hefty price of $67.95; for a professionally written resume, the minimum fee is $180. The site also facilitates job searches through professional networking with its BeKnown tool, which is hosted on Facebook.