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The Winners Chart

OUTLET
RETAIL
WINNER
WHY
Shopping List
$1,240.15
$1,756.62
Outlet
The items on our shopping list cost 29% less at the outlet mall.
Selection
Fewer colors and styles; picked-over merchandise
More colors and styles; deeper stock on non-sale merchandise
Retail
Retail malls offer a broader selection of goods overall and more opportunity to find out-of-stock items at another store.
Quality
Varies between and within brands
More consistent
Retail
While many outlet goods offer the same quality as retail, some are made with slightly cheaper materials.
Sales
Seemingly constant
Sporadic and seasonal
Outlet
While retail malls sometimes have better deals, outlet malls have more sales and offer deeper discounts.
Coupons
VIP clubs, e-mail subscriptions, and in-store distribution
Some brands offer occasional coupons, usually through e-mail subscriptions and membership programs.
Outlet
More frequent coupons and more of them
Return Policies
Similar to retail and more generous during the holidays. Merchandise at a few outlet chains, including Restoration Hardware and L'Occitane, is final sale only.
Most are between 30 and 90 days for unused merchandise with receipt. Some department stores are more lax, and most are flexible with holiday returns.
Retail
Retail stores win this category by a hair, due to a small percentage of final-sale-only outlet chains.
Convenience
Located in out-of-the-way areas outside city centers
Located in downtown and suburban hubs
Retail
Retail malls are easily accessible for most shoppers, while an outlet mall is typically a dedicated trip.
Gap
Made-for-outlet clothing is slightly lower quality than retail. Post-sale pricing is lower, and basics like T-shirts and boxers are cheap.
Clothing is thicker, with finer finishing. Selection is larger. Pricing is higher, but catching a good sale can even the playing field.
Retail
Retail merchandise is higher fashion and higher quality, and although we saw substantial savings, prices sometimes don't differ as much as you'd think.
Banana Republic
Apparel is generally somewhat inferior to retail. There are definitely bargains to be had, but may you have to hunt, and not everything is a deal.
Clothing is better quality, but pricing is higher overall. Many retail items are dry clean only, while outlet items can be machine washed.
Retail
Retail has the edge due to higher-end products and trendier looks. Despite the money saved, outlet clothing may not be worth a special trip.
Gymboree
Made-for-outlet clothing usually consists of modified retail lines from previous seasons. While sales can be good, many say retail items are cheaper when caught on sale.
Better fabrics and attention to detail. Clothing washes and wears better overall. Frequent sales and coupons often negate outlet savings.
Retail
Retail locations put out slightly better products and often have better sales. That said, the outlet is a good place to snag pieces from previous collections that you missed or your child has outgrown.
Carter's
Selection is much broader and includes separates and bigger sizes that aren't available at retail. Great sales and frequent coupons.
Prices are sometimes higher and sometimes lower. It can be hard to find separates, such as jeans and T-shirts, or sizes over 24 months.
Outlet
Discounts, regular coupon distribution, and a huge array of options make Carter's outlet locations the best choice for parents.
Kate Spade
Outlet handbags are eye-catching but simplified, with less embellishment. Lots of retail liquidation to sort through for on-sale steals. Boutique atmosphere.
Most shoppers have to rely on high-end department stores without that boutique feel. Prices are higher and sale stock cycles out quickly.
Outlet
Quality products, a New York vibe, and heavily discounted retail showpieces make this outlet worth a trip.
Coach
Made-for-outlet bags are simpler and feature less detail but are still high quality. Styling is classic. Liquidation bags are a huge bargain, though selection is limited.
Styles are more luxe and modern. Bags have more embellishment and texture. Prices are steeper.
Outlet
The uber-trendy will prefer retail styles, but others will find plenty to love for less money at the outlet.
Restoration Hardware
Some good bargains on odds and ends, such as a single top sheet or damaged furniture. Sales are final.
Top-of-the-line products in an array of colors and styles. Generous return policy.
Retail
The outlet makes for a fun treasure hunt, but buy at your own risk.
L'Occitane
Discontinued lotions and soaps at reduced prices and best sellers for full price. All items are final sale.
Full collections, as opposed to the hodgepodge at the outlet. The return policy is stricter than most, but at least there is one.
Retail
The outlet offers good prices on phased-out products, but the inventory is unpredictable and all sales are final.
Samsonite
Comparable or better quality than retail. Pricing is not significantly lower and luggage collections are different, so it can be hard to compare.
Different collections are available and products are finished to a slightly lower standard.
Retail
Given that there's not much price variance and quality differences aren't obvious, the outlet probably isn't worth a special trip.
Le Creuset
Stoneware isn't much cheaper than retail, but the colors and selection are overwhelming. "Second quality" cast-iron cookware represents mouthwatering cost savings.
Retail cast-iron cookware is blemish-free but also as much as twice the money. The selection of both cast-iron and stoneware pieces is limited.
Outlet
The cosmetic flaws in second-quality pieces are hard to find and do not affect cooking integrity. Go for the stoneware selection alone, and check out the seasonal colors available for lower prices.
Calphalon
Most merchandise is open stock. Pricing is lower overall and cookware comes with the same limited lifetime guarantee as retail. Expect to see some minor dings and scratches.
More options when it comes to cookware sets, rather than one-off purchases. Pricing is higher, though discounts often apply. Sold through department and kitchen specialty stores, so salespeople aren't as knowledgeable.
Outlet
The selection is broad and you can get deals on overstock cookware sets and cosmetically flawed pieces. The staff is knowledgeable and will process returns based on the brand's lifetime guarantee.
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Clothes, Outlets vs. Retail, Shopping