Victoria's Secret Return Policy

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The Victoria's Secret return policy stands out because, unlike other retailers, it allows customers to return undergarments, the primary type of merchandise the store sells.

The Victoria's Secret return policy stands out because, unlike other retailers, it allows customers to return undergarments, the primary type of merchandise the store sells. Anytime within 90 days of the purchase date, you can make a return for a full refund. If you received an item as a gift, Victoria's Secret will give you the value of the item on a gift card. Of course, merchandise must not show any wear and must be in like-new condition. The Victoria's Secret return policy further states that you can return an item even after 90 days but only for an exchange or store credit. The regular rules hold for holiday purchases.

Items bought at Victoria's Secret stores must be returned to stores, while items bought online can be returned by mail (use the included pre-paid U.S. Postal Service or UPS label) or to a store. If you return or exchange an item by mail, the Victoria's Secret return policy says you must include a return/exchange form (available online) and the original invoice and provide your shipping information. If you decide to exchange an item for one of higher value, naturally you'll need to cover the difference. The Victoria's Secret return policy notes that it can take up to 30 days to receive and process mail-in returns and the retailer will deduct a $5.99 fee from the refund to cover shipping and handling costs.

The Victoria's Secret return policy requires that you provide an invoice or receipt when returning an item at a store. If you bring in an item purchased online, the retailer will grant store credit only after the return has been completely processed.

Louis DeNicola

Louis DeNicola is a freelance personal finance writer who specializes in credit, debt, and practical money-saving tips. He loves stacking savings opportunities to get amazing deals, traveling for free using credit card rewards, and teaching others how to do the same. Connect with Louis by visiting louisdenicola.com.

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