Store Return Policy Comparison

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Retailer
Standard Return Window
Conditions
2013 Holiday Policy
Free Return Shipping
Special Rules for Select Items
Amazon
30 days Full refund only to original purchaser. Amazon gift card for gift returns. Items must be in new condition. Qualifying items shipped between Nov. 1 and Dec. 31 can be returned until Jan. 31. For some items More info
Barnes & Noble
14 days Original receipt or packing slip for full refund. Gift card with gift receipt. Shrink-wrapped items can't be opened; no returns for Nook books. Items purchased between Nov. 14 and Dec. 31 can be returned until Jan. 31. No More info
Bath & Body Works
Anytime Original receipt or invoice and card used for payment (and possibly photo ID) for full refund. Exchange or store credit without proof of purchase. Exchange or gift card with gift receipt. N/A No N/A
Best Buy
15 days Original receipt or packing slip, original packaging, and photo ID for full refund to original form of payment. Qualifying items purchased between Nov. 3 and Dec. 31 can be returned through Jan. 15. No More info
Cabela's
60-90 days, depending on item Receipt or invoice for full refund. Gift card for lowest sale price without receipt. Exchange or gift card for gift returns. Photo ID for in-store returns. N/A No More info
Foot Locker
90 days for full refund, 365 days for gift card Receipt or invoice for full refund. Items must be in new condition. N/A For exchanges within 30 days of receiving the item; $6.99 for returns N/A
GameStop
7-30 days, depending on item Original receipt or packing slip for full refund or exchange. Gift card or exchange with gift receipt. Items must be unopened for refund. N/A No N/A
Gap
45 days Items must be unworn and unwashed for full refund. Bring receipt or invoice. Gift exchange or gift card with invoice. Some online purchases can be returned only by mail. N/A With available prepaid UPS return label More info
Home Depot
30-90 days, depending on item Confirmation email, receipt, or packing slip for full refund; some transactions can be traced. Gift card for gift returns.

N/A No More info
JC Penney
Anytime Original receipt or gift receipt for full refund. Need photo ID for gift card without receipt. Items in good condition. N/A No N/A
Kmart
30-90 days, depending on item Original receipt, gift receipt, packing slip, or email confirmation for full refund. Photo ID may be necessary. Some opened items not accepted.

N/A No More info
Kohl's
Anytime No receipt for full refund if paid with credit card within past year; exchange or gift card if not. Gift card or exchange with gift receipt. N/A No N/A
L.L. Bean
Anytime No receipt or packing slip for refund or store credit. Online return form and return label. Gift card or exchange for gift returns. N/A For L.L.Bean Visa card holders; $6.50 otherwise N/A
Lowe's
30-90 days, depending on item Proof of purchase for full refund, or credit card used for purchase or phone number provided at time of purchase. N/A No More info
Macy's
Anytime Proof of purchase for full refund. Otherwise credit for lowest price within past 180 days. Store credit for gift returns. N/A For exchanges; $6.95 for returns, plus cost of insurance More info
Overstock
30 days Items must be unopened for full refund to original form of payment. Items purchased between Nov. 1 and Dec. 31 can be returned until Jan. 31. No More info
Sears
30-90 days, depending on item Original packaging, receipt, gift receipt, packing slip, or email confirmation for full refund. No refunds on open media or collectibles. Restocking fee may apply absent original packaging. Extended return period for qualifying items purchased between Nov. 17 and Dec. 24. 30-day return window closes Jan. 24; 60-day return window closes Jan. 24 or 60 days from purchase, whichever is later. No More info
Target
30-90 days, depending on item Receipt or packing slip for full refund. Gift card for gift returns. Some transactions can be traced with credit card used for purchase. Opened items may be denied. For items with a limited return period purchased between Nov. 1 and Dec. 25, the return window begins Dec. 26. No More info
Toys R Us
15-90 days, depending on item Original receipt or online packing slip for full refund for unopened merchandise. Exchanges for open items but some not accepted at all. Store credit for gift returns. N/A No More info
Victoria's Secret
90+ days Receipt or invoice for full refund within 90 days, otherwise store credit. Invoice for exchange or gift card. N/A No; $5.99 N/A
Walmart
15-90 days Original packaging but no receipt for refund (if less than $25), exchange, or gift card on in-store returns. Packing slip, order number, or email address of sender and original packing materials for return of online purchases. For qualifying items purchased between Nov. 1 and Dec. 24, normal return period begins Dec. 26. No More info
Zappos
365 days Original packaging and items unworn for full refund to original method of payment. Exchange for gifts. N/A Yes N/A