123 Refills Review
Most users have positive things to say in reviews about ink cartridges from 123 Refills. More than 300 users posted 123 Refills reviews at Bizrate, where the company earns an overall satisfaction score of 8.6 (out of 10). They generally praise the quality of the cartridges and speedy delivery along with the budget prices. A handful quibble about the website, saying it can seem overwhelming given the huge inventory and the field for coupon codes hard to find, and a few report cartridges were defective or leaked. A reviewer at one of the review sites that only discusses printer ink also comments on the wide selection of replacement cartridges and asserts that the 123 Refills website is easy to use.
123 Refills carries remanufactured, compatible, and name-brand printer ink cartridges as well as ink refill kits. Shipping is free on orders greater than $60, otherwise a flat rate of $4.95 applies. The company's customer service hours are Monday through Friday, 8am to 5pm PST. Full refunds are available within 30 days on unopened or defective merchandise and exchanges can be requested within six months; any cartridge that is returned must be at least three-quarters full. 123 Refills also accepts empty cartridges.
More customers than not seem pleased with the products and service of 123 Refills, but the company's refund and return policy seem pretty restrictive.