The square, stainless steel design and Cuisinart name initially draw consumers to this on/off rice cooker. Cuisinart CRC-800 reviews posted at Macy's, for example, note the appealing aesthetics (pride of place on kitchen counter) and the expectations of high quality.
Plenty of Cuisinart CRC-800 reviews say it produces perfectly fluffy, moist rice in about 20 minutes, but many others groan about the mess it creates in the process. The lid doesn't seal tightly and hot, starchy water bubbles and boils over the top, report reviews on Amazon, resulting in a mess that requires plenty of effort to clean up. Carefully following the instructions for the rice-to-water ratio is no antidote, users assert. One frustrated consumer says the only solution is to let the rice cooker do its thing in the sink, which makes mop-up much easier. Another tip offered in several reviews: Use the steamer basket as a type of plug by placing it upside down underneath the lid before turning on the cooker. Rice Cooker Guide suggests stock rather than water or adding a spot of oil to minimize starchiness and foaming. Figuring out the proportions for brown rice may take a while. Among the reviews we found were several reports of limited durability and flaking of the lining in the cook pot.
The 8-cup (16 cups cooked) Cuisinart CRC-800 (starting at $76, Amazon) automatically switches to "warm" when the rice is finished cooking. Reviewers mention that they have used the machine to cook all kinds of grains, from cream of rice to quinoa, and the included stainless steel steam basket is large enough to hold a good-sized piece of salmon or vegetables for two. This model comes with a measuring cup and rice paddle and a glass lid; all the removable parts can be placed in the dishwasher. There's also a retractable cord.
Bottom line: the best thing about this model is the design. It looks good but seems to lack the substance that would make it a keeper.