Walmart vs. Amazon Verdict
CATEGORY
WALMART
AMAZON
WINNER WHY
| ||||
Prices |
$4,364.02 |
$4,325.64 |
Amazon | The shopping cart total was $38.38 less. |
|---|---|---|---|---|
Electronics and Entertainment |
Similar selection, low prices, but some gripes about fewer technical specs on equipment and no in-store preorder ability on hot items (e.g., the season's best video games yet to be released). |
Ability to preorder not-yet-released video games is a major perk, guarantees getting a copy. |
Amazon | Shoppers can preorder popular video games before release date to reserve a copy. The same can be done on Walmart.com, but not in the stores. |
Clothes and Accessories |
Straightforward store organization but limited brand options. |
Department organization a bit confusing, but many more choices and brands -- even high-end brand names. |
Amazon | Although it takes some time to narrow the search, nothing compares to the number of brands and styles offered through the site. |
Toys |
Smaller selection, low prices, free assembly on hard-to-put-together items like bikes. |
Larger selection, some things a bit more expensive, no free assembly. |
Walmart | You can't beat free assembly on complicated items, which Amazon cannot provide. |
Kitchen, Bed, and Bath |
Big selection, extremely low prices. |
Hard to find certain items, prices on the high side. |
Walmart | Extremely low prices. |
Home Decor |
Limited artwork and wall decor items. |
Limited candle selection. |
Walmart and Amazon | Walmart offers tons of candles and holders in different sizes, shapes and scents. Amazon has a huge selection of artwork. |
Exercise Equipment |
A bit more expensive with limited selection, no simple yoga mat. |
Cheaper and larger selection. |
Amazon | Large selection with slightly lower prices. |
Travel |
Decent selection, low prices. |
Large selection, a little pricey. |
Walmart | Lower prices. |
Additional Shopping Opportunities |
Walmart.com sells more than 1 million items, including many not found in stores. Site considered user-friendly and returns can be made through the site or in stores. |
Amazon Marketplace gets some negative feedback with some sellers overpricing items and others charging unnecessary shipping fees. |
Walmart | Walmart.com is convenient and easy to use, with many items not available in stores. |
Extra Costs |
Walmart.com offers site-to-store free shipping on select items, store-to-home free shipping if order totals at least $45 for qualifying items; otherwise, shipping costs imposed. Relevant sales taxes applied. |
No sales tax applied for most states. Free Super Saver Shipping with minimum $25 order on select items, free two-day shipping on many items with Amazon Prime ($79/year). |
Amazon | No sales tax in most states and limited shipping fees. |
Return Policy |
90 days with a receipt for immediate full refund; store credit or cash for less than $25 without receipt. |
30 days on most items with leeway for holiday gifts, but check policy for each; order number required for return or contact customer service; return shipping charges deducted from refund and 10-15 days to process. |
Walmart | Return policy is straightforward and hassle-free, say customers. |
Price Matching |
Ad Match Guarantee matches any advertised price at checkout; holiday shopping price matching for purchased items -- show ad and Walmart receipt and get gift card for the difference. |
Only price matches on televisions from approved sites. |
Walmart | Price matching guarantees are easy and convenient money savers. |
Shopping Experience |
Stores well organized and opportunity to inspect merchandise; some shoppers complain about crowds and slow checkout. |
Shop-from-home convenience, but can't inspect item before purchase. |
Amazon | Ability to avoid long lines, crowds, shopping within store hours, and the bother of going to a store make Amazon an ideal shopping experience for many. |
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