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08_05_2020 Tulsa USA _ Chick-fil-A store with American flag
Susan Vineyard/istockphoto

A Chick-fil-A franchise owner thinks he may have found a better way to recruit and retain fast-food workers by offering a three-day workweek.

Faced with an overworked team, Chick-fil-A franchisee Justin Lindsey wanted to come up with a better way to help his staff deal with long shifts that led some to routinely work 70-hour weeks at his Miami restaurant, according to an interview in QSR, an industry trade publication.

Rather than increase the amount of paid time off, Lindsey adopted a plan that allows workers to work a three-day workweek, involving three-day blocks of 13- to 14-hour shifts, QSR reported, an arrangement simplified by Chick-fil-A’s insistence on being closed Sundays. Further, once a month, there’s a seven-day stretch in which one employee is off.

Gallery: Where You Can Work 4 Days a Week or Less

Since the store began experimenting with a shortened workweek in February, Lindsey has reported 100% retention at the management level with 18 store leaders and 20 front-line employees split into two groups, or pods. And it’s not the only way the program has resonated. 

Lindsey recently posted a job opening with the three-day structure mentioned in the headline and received a whopping 420 applicants. With the experiment a seeming success, we will be interested to see if other Chick-fil-A stores draw inspiration to implement their own shortened workweeks.

Meet the Writer

Rachel is a Michigan-based writer who has dabbled in a variety of subject matter throughout her career. As a mom of multiple young children, she tries to maintain a sustainable lifestyle for her family. She grows vegetables in her garden, gets her meat in bulk from local farmers, and cans fruits and vegetables with friends. Her kids have plenty of hand-me-downs in their closets, but her husband jokes that before long, they might need to invest in a new driveway thanks to the frequent visits from delivery trucks dropping off online purchases (she can’t pass up a good deal, after all). You can reach her at [email protected].