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A brown paper delivery bag with a DoorDash safety seal sits in front of a dark blue door and green siding.
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As the federal shutdown drags into its fourth week, the U.S. Department of Agriculture confirmed it will not issue November SNAP benefits, leaving over 42 million Americans — including 21 million children, 16 million working families, and 5 million seniors — without access to food assistance.  “Bottom line, the well has run dry,” the U.S. Department of Agriculture stated in a public announcement posted Oct. 27.

The USDA, which administers the Supplemental Nutrition Assistance Program (SNAP), said no benefits will be issued on November 1 due to a lack of congressional funding. In response, DoorDash said it has launched what it calls an “Emergency Food Response” in partnership with national food banks and grocery chains. Here’s what to know about how DoorDash free meal deliveries will work and who can access them.

A clipboard with papers labeled “Supplemental Nutrition Assistance Program (SNAP)” sits on an American flag, next to a $100 bill and a blue pen.
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DoorDash announced the initiative on October 26, outlining three key actions that it will take in response to the frozen federal aid, including one million free meal deliveries, waived grocery delivery fees for SNAP users, and food donations from DashMart.

“No one should go hungry in America — period,” said Max Rettig, Vice President and Global Head of Public Policy at DoorDash. “Millions of families are worried right now about how they’ll put food on the table. Fighting hunger is core to our mission at DoorDash, and we’re stepping up alongside leading grocers and retailers to help bridge the gap. We know this is a stopgap, not a solution. But doing nothing simply isn’t an option.”

How Will the DoorDash Free Deliveries Work?

San Francisco, CA, USA - Feb 8, 2020: A DoorDash delivery worker walks his bike along the road in the Mission neighborhood of San Francisco, California.
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The San Francisco-based company will deliver one million meals through its Project DASH network, at no cost to food banks, pantries, and community organizations across the country. The company is also waiving merchant fees for all 300+ of its food bank partners throughout November.

In partnership with major grocery retailers — including Sprouts, Dollar General, Schnucks, Hy-Vee, Giant Eagle, Wegmans, and Ahold Delhaize brands — DoorDash will waive delivery and service fees on up to 300,000 grocery orders placed by customers with a valid SNAP/EBT card linked to their DoorDash account. The offer is valid from November 1 through November 30 and is limited to one order per customer.  While the announcement doesn’t clarify how delivery drivers (Dashers) will be compensated for these services, it notes that taxes, fees, and tips still apply.

Two people are unpacking a box of groceries containing canned food, bananas, orange juice, eggs, bread, tomatoes, and rolls of toilet paper on a wooden table.
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DoorDash will also donate fresh food, pantry staples, and household items from its DashMart locations to local food banks in affected communities.

“The food security of millions of people who rely on SNAP is at dire risk,” said Eric Mitchell, President of Alliance to End Hunger. “We know that the only viable solution is to ensure SNAP benefits are being delivered in full to those in need of food assistance as soon as possible. We are thankful for the part that companies and organizations across the country like DoorDash can do to try to fill the gap, and we will continue to work tirelessly to make sure SNAP is restored and protected quickly and fully.” 

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Meet the Writer

Alex Andonovska is a staff writer at Cheapism and MediaFeed, based in Porto, Portugal. With 12 years of writing and editing at places like VintageNews.com, she’s your go-to for all things travel, food, and lifestyle. Alex specializes in turning “shower thoughts” into well-researched articles and sharing fun facts that are mostly useless but sure to bring a smile to your face. When she’s not working, you’ll find her exploring second-hand shops, antique stores, and flea markets.