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Customers with shopping carts are entering and exiting a Target store. The store has large red "TARGET" letters and logo above the entrance. A stop sign and large red decorative ball are in front of the building.
Sundry Photography/istockphoto

The glory days of Target are fading into the retail rearview. The store’s slump isn’t a blip anymore; it’s a pattern. And it’s getting louder right as the holiday season kicks into gear. Sales are still down, profit expectations were cut again, and the retailer is quietly shedding about 1,000 corporate roles. All the while, its stock has dropped more than 35% this year.

People aren’t choosing Target the way they used to — and it’s not because shoppers suddenly became disloyal. It’s because the Target that customers loved hasn’t really existed for a while.

Shoppers Are Frugal. Target, Not So Much.

3: People shop near a display of paper towels in a Target store on February 13, 2023 in Los Angeles, California. January's Consumer Price Index (CPI) will be released tomorrow showing the latest inflation data and providing perspective on possible future
Mario Tama/Getty Images

Inflation has pushed even the most loyal Target fans to rethink where their money goes. Essentials are, well, essential. Prices matter more. Value matters more. And for a growing number of shoppers, Target isn’t delivering any of those as reliably as Walmart, Amazon, or discounters like TJ Maxx.

Target was always the place you went for the vibes — clean stores, cute decor, stylish basics, and a cart full of things you didn’t know you needed. And if there was a Starbucks in the front of the store? Forget about it. But the vibe doesn’t outweigh rising prices. And Redditors are sounding off:

“Why would I pay more for the same mascara I can get at Walmart?”

“Their home decor used to be cheap… now it’s, like, $45 for a toilet paper holder.”

“If the vibe is gone AND the prices are higher, what’s the point?”

The DEI Debacle

A store employee loads shopping bags into the trunk of a dark SUV parked in a drive-up pickup area outside a retail store. The employee wears an orange safety vest and cap. Red "drive up" signs are visible.
hapabapa/istockphoto

This is the part Target probably wishes would go away, but it hasn’t.

Earlier this year, Target stepped back from several DEI efforts, and the response managed to anger pretty much everyone. Customers who supported the initiatives felt betrayed. Customers who boycotted Target because of DEI didn’t exactly return. On Reddit, you see the same theme over and over:

“No one I know shops at Target anymore. We all stopped in January.”

“They made a whole group of people feel unwelcome. Why would they expect loyalty in return?”

Target Keeps Adding ‘Fixes’

Ceramic Santa Claus and snowman mugs are displayed on a red store shelf. Each mug holds a cookie where the mouth would be. A price tag shows they are $5. Boxes of Swiss Miss hot chocolate are on a lower shelf.
Alexander_The_Wolf/Reddit.com

The retailer is trying to regain footing by introducing incentives, but the efforts feel mismatched with the actual issues. Target has:

Still, the horizon is murky, and the holiday season will be very telling for the retailer.

More Target content on Cheapism

A person pushes a shopping cart in a parking lot outside a vintage Target store, with several cars parked nearby under a cloudy sky.
Target

Meet the Writer

Rachel is a Michigan-based writer who has dabbled in a variety of subject matter throughout her career. As a mom of multiple young children, she tries to maintain a sustainable lifestyle for her family. She grows vegetables in her garden, gets her meat in bulk from local farmers, and cans fruits and vegetables with friends. Her kids have plenty of hand-me-downs in their closets, but her husband jokes that before long, they might need to invest in a new driveway thanks to the frequent visits from delivery trucks dropping off online purchases (she can’t pass up a good deal, after all). You can reach her at [email protected].