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Retail shop clerk taking a mobile credit card payment on a digital tablet in a clothing boutique in Japan
tdub303/istockphoto

Don’t slam your items on the counter in a huff. Do hang up the phone before heading to checkout. Don’t take your bad day out on the cashier during your retail therapy session. It’s simple: If you want good customer service, be a good customer.  For those customers who can’t quite grasp this straightforward concept, TikTok user @mirandadavidso shares the perfect way to slice them a heaping piece of humble pie in a viral video.

@mirandadavidso Have a nide day, ma’am #fyp #viral #karen #trending #retail #retailworkers #serviceworker #petty ♬ EverybodyMakesMistakes – Jason

The TikToker shared that if a middle-aged customer was rude to her, she would ask for their senior’s card so she could apply the store’s senior discount — even though many only looked to be about 40 years old. That’s a sure-to-shut-you-up slap in the face if we ever heard one. It’s subtly petty and we’re here for it. 

Commenters were quick to add their own tactics. For retail associates dealing with rude customers who actually are senior citizens, if they ask, “Do you need to see my senior’s card,” one commenter said they respond with: “No, it’s fine, I can tell.” You could also hit them with a “have the day you deserve” as they leave, as another comment suggests.

At the end of the day, retail associates work in stores, not daycare centers. They didn’t sign up to deal with an “I didn’t get my way”-induced temper tantrum or a snotty attitude, so for those of you prone to moodiness when shopping: Keep your inner “Karen” in check the next time you checkout

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Gallery: Target Employees Reveal Customer Behaviors They ‘Hate’

Meet the Writer

Rachel is a Michigan-based writer who has dabbled in a variety of subject matter throughout her career. As a mom of multiple young children, she tries to maintain a sustainable lifestyle for her family. She grows vegetables in her garden, gets her meat in bulk from local farmers, and cans fruits and vegetables with friends. Her kids have plenty of hand-me-downs in their closets, but her husband jokes that before long, they might need to invest in a new driveway thanks to the frequent visits from delivery trucks dropping off online purchases (she can’t pass up a good deal, after all). You can reach her at [email protected].