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If you’ve ever picked up a lukewarm flat white in a Starbucks that felt more like a hallway than a café, you probably won’t be shocked by this news. The company plans to eliminate its pickup-only concept. 

Dozens of Starbucks’ mobile order and pickup-only locations will either close or be converted to more traditional stores with seating.

Here is the scoop.

Editors’ Note: A previous version of this story suggested that Starbucks was closing all of its mobile order and pickup locations, rather than converting some of them. We regret the error.

What Is Starbucks Closing?

Starbucks Pick Up Store
JiHae L. / Yelp

The coffee giant is walking away from a format it once bet big on: the mobile order and pickup-only store, dubbed “Starbucks Pick Up.” Around 80 to 90 of these stripped-down locations — places with no seats and no counter — will close or be converted into the more traditional coffeehouse-style location with seating through 2026.

What Went Wrong?

Starbucks Mobile Order Pick Up
notoriousfilmer/Reddit.com

They weren’t failing, but they weren’t working either, meaning that people used them, but they didn’t care about them. These shops didn’t offer a reason to return beyond convenience. And in a brand built around routine and atmosphere, that matters. 

“We found this format to be overly transactional and lacking the warmth and human connection that defines our brand,” Starbucks CEO Brian Niccol said on a company earnings call.

Starbucks will continue to offer mobile ordering and in 2026, plans to unveil a new Starbucks app and offer enhancements to its mobile order and pay process.

Where Are These Stores?

Airport Starbucks
HsiaoCheng W. / Yelp

According to USA Today, the locations span more than 20 states and include city centers, college campuses, airport terminals, hospitals, and high-traffic commuter areas. Some were tucked into office towers or transit stations, others operated quietly inside retail complexes.

Starbucks tells Cheapism that the company has not yet unveiled which pickup-only locations will close and which will be converted to stores with seating.  

Arizona

Tempe, Arizona
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  • 55th St & Broadway, Tempe
  • Speedway & N Park Ave, Tucson
  • Arizona Ave & Loop 202, Chandler

California

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  • Artesia & Flagler, Redondo Beach
  • Base Line Rd & Day Creek Blvd, Rancho Cucamonga
  • Brand & Milford, Glendale
  • Broadway & 8th, Los Angeles
  • Broadway Ave & Curtis St, Salida
  • Broadway & Front, San Diego
  • California St & Drumm St, San Francisco
  • Hwy 1 & Belleville, Half Moon Bay
  • Main & Ashland, Santa Monica
  • Mountain & Hawthorne, Ontario
  • National & Overland, Los Angeles
  • N Pepper Ave & W Valley Blvd, Colton
  • S Santa Fe Ave & E 3rd St, Los Angeles
  • Sierra & Marygold, Fontana
  • Union Station East Portal, Los Angeles
  • Verdugo & Cañada, Glendale
  • S Western Ave & Venice Blvd, Los Angeles
  • Wilshire & Western Ave, Los Angeles
  • Yorba Linda & Lakeview, Yorba Linda
  • Gilroy Town Center, Gilroy

Colorado

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  • Laurel & College, Fort Collins

Connecticut

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  • Barnum Avenue, Stratford

Georgia

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  • Piedmont & Auburn, Atlanta

Hawaii

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  • King St & Alakea, Honolulu

Florida

Florida State University on a sunny day in Tallahassee
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  • Biscayne & NE 3rd St, Miami
  • FSU Azalea Hall

Illinois

Architecture Tour Boat on the Chicago Riverwalk under the Clark Street Bridge
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  • 55th & Woodlawn, Hyde Park
  • 227 W Monroe, Chicago
  • 555 S Dearborn, Chicago
  • 2063 N Clark, Dickens
  • Addison & Sheffield, Chicago
  • Golf & Higgins, Schaumburg
  • Lake & Waukegan, Glenview
  • Prentice Women’s Hospital, Chicago
  • Wrightwood & Racine, Chicago

Indiana

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  • Lima & Ludwig, Fort Wayne
  • Plainfield‑127th & Route 59, Plainfield

Maryland

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  • Towson Armory Building, Towson
  • Dulaney Plaza, Towson
  • JHH Weinberg Building — secure access, Baltimore

Massachusetts

Boston, Massachusetts, USA skyline over Boston Common.
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  • Lechmere, Cambridge
  • Tufts Medford, Medford
  • Beth Israel Deaconess Medical Center, Boston

Michigan

Grand Rapids Skyline at Dusk
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  • Ionia & Oakes, Grand Rapids

Minnesota

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  • 33 S 6th St (Skyway), Minneapolis
  • Nicollet & 26th St, Minneapolis

New York

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  • 13th & University, Manhattan
  • 40th & 8th w/Amazon Go, Manhattan
  • 42nd & Park (TD Bank), Manhattan
  • 52nd & 7th, Manhattan
  • 56th & 2nd, Manhattan
  • 59th (Park & Lex) w/Amazon Go, Manhattan
  • 5th Ave between 41st & 42nd, Manhattan
  • 67th St & Columbus Ave, Manhattan
  • 76th & 2nd, Manhattan
  • Broadway between 36th & 37th, Manhattan
  • Carmine & Varick, Manhattan
  • Deer Park Ave & Woods Rd, North Babylon
  • Pace University, New York City
  • Sawyer Place, Yonkers

North Carolina

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  • 601 Tryon (Ally CLT Center), Charlotte
  • 9th Street Duke, Durham
  • Hillsborough & Pogue St, Raleigh

Ohio

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  • Miami University (Bell Tower), Oxford
  • Ohio State University (Neil & 11th), Columbus
  • Princeton & Glendale Rd, Hamilton

Oklahoma

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  • 12th St & Moore Ave, Moore

Oregon

Eugene, OR, USA - April 29, 2014: University of Oregon campus entrance sign next to a walkway at the school.
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  • Knight Campus, University of Oregon, Eugene

Pennsylvania

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  • 17th & Chestnut, Philadelphia
  • Springfield, Pike County

South Carolina

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  • Camperdown Plaza, Greenville

Tennessee

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  • Amazon Tower 1, Nashville
  • Broadwest, Nashville
  • Fifth Third Center, Nashville

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Meet the Writer

Alex Andonovska is a staff writer at Cheapism and MediaFeed, based in Porto, Portugal. With 12 years of writing and editing at places like VintageNews.com, she’s your go-to for all things travel, food, and lifestyle. Alex specializes in turning “shower thoughts” into well-researched articles and sharing fun facts that are mostly useless but sure to bring a smile to your face. When she’s not working, you’ll find her exploring second-hand shops, antique stores, and flea markets.