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Markham, Toronto, Canada - October 30, 2018: Costco store in Markham.  Costco is an American multinational corporation which operates a chain of membership-only warehouse clubs.
Cheapism / JHVEPhoto/istockphoto

When many of us hear “Costco” our minds will leap to images of Costco’s infamous hot dogs, the aisles decorated with equally, madly enticing food and drink sample stations, and the overriding feeling of ease that can come from getting pleasantly lost in a massive store that would seem to have everything. 

It’s easy to overlook all the hard work that goes into providing customers both loyal and brand-new with their optimal shopping experiences. 

This new series will focus on shining a light on the wholesome moments that came from exceptional customer service from some of Costco’s most dedicated employees. 

And So Our Wholesome Costco Rollercoaster Ride Begins.

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If you’re not a Costco convert, ready yourself. 

Well, Customer Service Is Definitely Prioritized At Costco.

Reddit screenshot about stellar Costco customer service.
Reddit

Just the kind of heartwarming little tale one needs to brighten up the day. 

Oh, Don’t Get Us With The Wholesome Birthday Save.

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So, apparently you should expect such kindness from a store, if it’s Costco. 

(And don’t get us started on those customizable sheet cakes that are finally back at Costco.)

Building Customer Loyalty 101.

Reddit screenshot about Costco building customer loyalty.
Reddit

That fact that they never even had to ask there at the end is the real highlight of this 5-star customer service story. 

Related: 17 Things To Know About the Costco Return Policy

To Infinity And Beyond With That Customer Service.

Reddit screenshot about Costco customer service going above and beyond.
Reddit

Just the kind of customer service you love to read about. 

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When It’s Easy To Look The Other Way, Costco Did The Opposite.

Reddit screenshot about parent being helped out by Costco customer service.
Reddit

Okay, so not only will Costco set you up with all those samplers, but they’ll roll out the red carpet when it comes to ensuring that no parent suffers through a nasty shopping moment without being completely rescued. 

No Need For Embarrassment When Costco Has Your Back.

Reddit screenshot about embarrassed customer being helped out by Costco employee.
Reddit

That sweet moment of relief experienced by the customer must’ve been something magical. 

Costco Coming Through With The Kick, Save, And A Smooth Diffuse.

Reddit screenshot about Costco employees gracefully diffusing tense situations.
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Anyone who gets shy when making a very human blunder while out in public can appreciate a story about someone else going out of their way to make them feel at ease in the panicked moment. 

Costco Is Out There Keeping Romance Alive.

Reddit screenshot about exceptional customer service from Costco.
Reddit

Say what you will, but Costco clearly goes above and beyond, time and time again to keep romance alive in this world. 

Related: What Exactly Is Costco Looking for When It Checks Your Receipt at the Door?

We Found Love In A…

Reddit screenshot about couple finding love at Costco.
Reddit

You know how the song goes, “we found love in a hopeless place…”. Except this time, the place was Costco, it was anything but hopeless, and romance is alive in this little tale. 

Ain’t Love Sweet.

Reddit screenshot about couple falling in love at Costco.
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Costco really nailed the whole bit about, “till death do us part.”

The Hot Dog Hype Is There For A Reason.

Reddit screenshot about the hype behind Costco hot dogs.
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If you know you know. It’s truly as simple as that. Costco hot dogs are on a level of their own. (Especially when compared to those Sam’s Club hot dogs.)

Not The Cursed Diet Pepsi Though.

Reddit screenshot about the hype behind Costco hot dogs.
Reddit

Yeah, best to go back in for seconds there, champion. 

Related: Why Trader Joe’s Employees Are Surprisingly Helpful and Happy

Meet the Writer

Matt has spent the last 8 or so odd years as both a writer and editor in Seattle and Brooklyn, where he is now based. He loves escaping the tirelessly fast pace of the “Mad Apple” that is NYC by taking walks and runs through parks where he’s able to catch up on the latest tea about society from the city’s ever chatty, always hungry, occasionally rabid, pigeons. When he’s not taking his urban nature strolls, or dutifully combing the deepest rabbit holes of the internet to find the content that’s worth sinking your mind’s teeth into, he’s likely holed up at a dark-lit dive bar with a book and/or some friends, or just easily he could be on the hunt for the next addition to his steadily growing plant family.